Here is yet another shocker (a mild term that I could find!) from the ITIL owner, the OGC :
All the way, experts across the world has been trying hard to create awareness in the IT(IL) world that there is nothing called ‘ITIL compliance’ – as it is a collection of best (uh… good!) practices. Especially, there was supposed to be nothing like an “ITIL compliant tool” as some tool vendors used to claim.
Now, OGC has (reportedly) approved a scheme to ‘endorse software products’ through a ‘licensed assessor’ who will endorse a software tool as ‘ITIL compliant’!
Even ignoring the April fool joke by Itskeptic in his blog regarding this, it still looks like an April fool gag from the official ITIL site to me!
Just hope it is…
June 12, 2009 at 12:25 pm
Hi All,
I’m quite new to blogging but bit familiar with ITIL world.To introduce myself I’m ITIL Expert/ISO20000F/CobiTF certified accredited trainer/consultant.Vinod,you mentioned valid point about ITIL compliant tools which I used(but now onwards ???)to emphasize in ITIL trainings.
Let’s move on to bug word recession.Well there is in a way some positive impact in number of candidates aspiring to do ITIL certifications.This may be because they are “Recession Proof” (I heard this term from some of vendors..!!!)certifications. However costing and local presence of ITIL trainings has certainly changed all the financial aspects…don’t know how far it would be like that .Well would like to hear from you all…
cheers
Ganesh
June 13, 2009 at 9:36 am
Hi Ganesh,
Welcome to the blogging world!
I am still having bad dreams about the ‘ITIL compliant tools’. Should get over it and observe what is in store!
It is an interesting point that you raised about these trainings being ‘recession proof’! Also you mentioned about a ‘positive impact’ on the number of candidates aspiring for certification.
Can you elaborate on that part?
As far as my limited observation goes, it is already got into a mere price war (quality is seldom a parameter in most cases – not ‘all’ cases). I heard about at least one well known training organization has been badly affected in this period.
A few of people known to me, who wanted to take higher level certifications have either backed out or postponed the same because of the situation.
Hence probably I assumed the same is a generral phenomena.
Would be interesting to hear from you on the other perspective…
September 14, 2009 at 2:30 pm
Hi Vinod,
Apologies for such delayed conversation.It went off my mind and here I’m.
I completely agree with your opinion
“it is already got into a mere price war (quality is seldom a parameter in most cases – not ‘all’ cases). “.The point is though Quality factor is becoming irrelavant because of pricing war,interesting and encouraging(don’t know the extent to which anyone will agree with me) fact is awareness is increasing incredibly.Also to support this there are really good number of opportunities for ITIL certified people.Seeing this for a fresher or somebody looking for new carrer path,ITSM world seem to be one of the better opportunities.Not only from job perspective,but also to add value to current job; awareness seem to be high.It is interesting fact that 2.5 Lakh people were certfied in 2008 in foundation.(At higher level certification one can’t even think of this..).So because there is no accreditation compulsion from EI for foundation level,Quality factor seem to be missing (compromising quality to fight with economic recession.).Let’s hope we get over this and OGC/APMG have some guiding principles for foundation as well.
Cheers,
Ganesh
September 14, 2009 at 3:47 pm
hi Ganesh,
Welcome back
We are probably discussing the right topic under a wrong heading!
I never said or meant that the quality factor is becoming irrelevant – what I meant is the pricing war (with clear apple to orange comparisons!)is making it slightly out of focus.
Also, I dont believe accreditation requirement has any thing to do with the quality of trainings (in practice). I know some ‘unaccredited’ training providers extending excellent quality trainings – while accredited and well-established ones giving real ‘cra*’ training.
But the view point of increased awareness is an interesting one – my only hope there is that mass appeal doesn’t make the ITIL training more commodotized…
-Vinod