Hi I am Vinod Kumar Agrasala – an ITSM professional based in Bangalore, India.vinod-small.jpg

I have been in the industry for the last 14 years handling various roles in IT Service management.  For the last few years I have been working as Consultant and trainer in the areas of ITIL, ISO/IEC 20000, Information security etc.

Currently I am in the process of building a professional Services organization focusing on ITSM and related areas : Wings2i IT Solutions Pvt Ltd.

Wings2i – enabling Ideas and Innovations!

I am currently the Managing Director and Principal Consultant at Wings2i.

Prior to this, I was associated with various organizations like GLOPORE IMS, QAI, Microland, Wipro, IBM etc.

 This site is my personal blog on my observations, learnings, musings, concerns regarding ITSM that originate from my day to day professional life.
If you would like to read my personal view points on random things outside professional world, read my personal blog here.

12 Responses to “About”

  1. Bala Ramanan Says:

    Dear Vinod,

    All the very best on the new journey.


    Bala Ramanan

  2. Congratulations !!! in forming the new organization. Wish you the very best in your future endeavours. Let me know once your organization website is up and running.

  3. Raj Kumar Thaur Says:

    Dear Vinod,

    Wish you great success in your new endeavor and all the very best.


  4. Anil Parvatareddy Says:

    Hi Vinod,

    Great and hearty congratulations!! Very happy and pleasure meeting you as an entreprenuer here. It’s very exciting to know about your idealogy in structuring an organisation under “Ideas and innovations” tag line. I am confident and sure about your success in this venture.
    Once again… I wish you all the very best and sucess.

    Regards & Wishes,
    Anil Reddy.

  5. Vinod Agrasala Says:

    Thanks a lot to all of you for your wishes and kind words! This is the positive energy that I believe will drive me and my work forward.

    Thanks once again.

  6. Pranav Trivedi Says:

    Hi Vinod,
    Congratulations and best wishes for your future endevours. You might not remember me. We took ITSM consultation from you when I was associated with Softwire Technologies. Presently working as a Senior Consultant for COLT Telecom, Gurgaon.

    Pranav Trivedi

  7. Gautam Nadkarni Says:

    Great to know about your new venture Vinod. Wish you all the best !


  8. Babby Says:

    Hello Vinod,

    While searching for difference between “Goal” and “Objective”, I came across your website. and noticed how simply you managed to inform people the difference between purpose, goal, and objective.

    Well nice wishes for your company Wings2i (http://www.wings2i.com)



  9. Gayu Says:

    Hi Vinod,

    As a well wisher and a follower of your blog, i suggest you to do guest blogging in ManageEngine blogs, The Real-Time IT Management Company. Check it here http://www.manageengine.com/products/service-desk/guest-blogging.html

    1. Vinod Agrasala Says:

      Dear Gayu,

      Thanks for the suggestion. Will look into it. Frankly I am struggling to find time even to keep this blog alive :-).

  10. Angel Berniz Says:

    Hi Vinod,

    I would like to invite you to participate in the first ever Service Management blogging flashmob.

    Please read:

    All the best,
    Angel Berniz

  11. ELW Essence Says:

    I’m also a trainer consultant and your blog is extremely interesting!

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